A lot of business and company owners are looking to increase their profitability by adding new offers and products in their arsenal. What they’re not realizing is the fact that they might not need to be doing this — what they might just need is an improved business process for them to be able to have the profitability and the level of cash flow that they intend to have. Should you be a company or a business owner and you’re looking for a company that you can trust when it comes to business process improvement, there’s no other company that would fit all of what you need in one bag but us here at Maximum Potential.

Our company has been deemed and considered by many companies and business owners as their go-to company for all the Lean Six Sigma Consulting and Training that they need for the business improvement process they’re looking for. But before we jump into the spectrum deeper, are you aware of what Business Process Improvement Consulting is? Do you know what comes and goes around the specific topic?

What is Business Process Improvement Consulting?

Many companies and business owners have the misconception that when they hear Business Process Improvement, their businesses would be exponentially better than how they were before. This is true, in some context, but it’s never a guarantee that your business will be better in a fast and urgent manner.

As a matter of fact, it will take time; even if you choose us here at Maximum Potential, it will take time before your business hits the minds of all the employees and the working professionals working within your company. Business Process Improvement, or BPI, simply is the exercise in which leaders of a certain business or a company utilize many different methodologies for them to be able to analyze some areas of their business processes that need improvement.

Example of Business Process Improvement

Can’t still wrap your head around what Business Process Improvement is? Don’t worry, we got you. For instance, you own an enterprise that produces coffee and you have grocery stores, wet markets, and even convenience stores as your clients — they purchase your products.

Every single day, you need to deliver the coffee to each of them at around 7 A.M. But, your delivery trucks aren’t performing in the ways you want them to be. Instead of arriving at 7, they arrive at 8 — an hour later than the time you’re supposed to be there. If you want to improve this, you would Consult a Business Process Improvement expert — like us here at Maximum Potential — and that expert would carefully study and analyze your business processes in order to:

• Make room for other things to be offered;
• Improve client and customer satisfaction and experience; and
• Quite frankly, increase your sales

Maximum Potential is the most sought-after company that provides Business Process Improvement Consulting and we’ve been the longest-standing Lean Six Sigma master in the industry. In our experience, we’ve helped and assisted a ton of different clients from various industries; we’ve had clients from retail, commercial, real estate, even the medical and the healthcare industry.

Vast Array of Knowledge

One of the reasons why our clients continue to patronize our services is because of the large-scale of knowledge and skill we offer in all of our work. We’re best known for the consultation to improve their business processes, even the training and the certification of people to Lean Six Sigma.

In addition to those, here are some of the other perks and benefits of working with us here at Maximum Potential:

• Fast results
• Low cost and low risk
• Interconnected improvements of people and divisions in your company
• The high number of positive results and positive feedback
• And many more!

We’re Everywhere

Maximum Potential is the company that you can count on wherever you may be in the world — the adeptness and the overall expertise that we offer have helped out dozens of many different companies. Some of the well-known corporations and organizations we’ve assisted include KoneCranes, LBrands, Graham Local Schools, Abercrombie & Fitch (A&F), P&G, and many more!

The next moment you find yourself in a situation where you need a consultation to improve or develop your business processes, you can definitely refer to us as your go-to company here at Maximum Potential.  Many companies and businesses have and they never had an inch of regret that we were the ones they chose. Dial us or send us an email and we will be more than happy to help you! We offer digital services, training sessions, and consultations too!

Experience world-class quality services for the most affordable and the most sensible rate you can get! Never worry about the effectiveness and the efficiency of your business process development ever again!

When it’s Lean Six Sigma, all companies and organizations ever think about is process improvement — and that’s what it really actually is. Lean Six Sigma is a problem-solving methodology aimed at making sure that business processes are simplified, easy to recall and execute, and that it can promote the relationship you have with your clients.

Many people overthink what Lean Six Sigma is but in reality, it’s literally just something that is connected to how your clients will trust you more through the enhanced and the developed business processes that you have. As far as many working individuals are concerned, a lot of companies are looking for companies that offer Process Improvement Consulting. So What is Process Improvement Consulting? Is it the same as Lean Six Sigma Consulting?

We here at Maximum Potential are proud to announce that for the longest time now, we’ve been deemed as the best and the most effective Lean Six Sigma Consulting and Training company in the industry. Our services are so effective and extensive to the point that our clients span from various places, not just locally — we go hardcore internationally, too.

Process Improvement Consulting — What is It?

It might sound obvious and as clear as day, but many people still can’t quite wrap their heads around What Process Improvement Consulting is. From its term alone, you’ll be able to make it out. Process Improvement Consulting is simply a consulting service that would help you in improving your business processes exponentially. Unlike the regular tailoring of business processes that your regular consultants do, seeking help from an expert or a professional Process Improvement Consultant would be a lot better.

In fact, here are some of the benefits and advantages of patronizing Process Improvement Consulting companies like us here at Maximum Potential:

Unbiased Opinions

One of the things that Process Improvement Consulting companies DO NOT have is the knowledge about what happened to your company, making them avoid all biased opinions about who gets what, things done, and the like.

Through unbiased opinions, you can leave out all possible emotions that can be related and connected to your business processes, making it better and a lot more effective for your use in fixing up the problems you have with your business processes.

Structured Consultation

Experts and professionals would rarely jump to conclusions and in fact, they’ll only do if they have to. With the experts and the professional Lean Six Sigma and Process Improvement Consultants we have under our wing, you can expect to receive structured consultation.

More often than not, we perform our Process Improvement Consulting through the following:

• Defining the Process (D)
• Measuring the Performance of Each Process (M)
• Analyzing the Process or Remove the Variation (A)
• Improve the Process Based Off of Given Data and Analytics (I)
• Control the Effectiveness and the Efficiency of Results and Scale (C)

Yes, through the DMAIC method! Nothing’s better than that when it comes to Process Improvement. So if you’re asking What is Process Improvement Consulting, it can be summed up into DMAIC! And we here at Maximum Potential are experts in DMAIC!

Over 150 Years of Experience

One of the things we brag about is the fact that we have over 150 years of experience in Lean Six Sigma and in Process Improvement. In fact, we were able to help even the newest and the most naïve of our students and learners, and companies that thought they never had a chance to improve some of their business processes.

The Best Lean Six Sigma Curriculum

How are we deemed as the best and the most efficient Process Improvement Consultant? Through the curriculum that we have. All our consultants and instructors follow the same teachings we offer our students and it’s just so effective!

In our experience, we never received any type of complaint about the services we do and we’ve been all around the world! Some of the well-renowned, famous, and recognized companies and organizations we’ve helped include: Graham Local Schools, Anthem, P&G, The World Bank, KoneCranes, A&F, and many more!

Do You Need a Process Improvement Consultant?

You might not think of it yet but if you think carefully, do you really need a Process Improvement Consultant? How would you know when you need one? Some of the ticks and the alerts that might send you down that path could include:

• You’re wanting to improve your process
• Improve your profitability
• Provide better customer satisfaction and customer experience
• Help employees are engaged and involved more
• And others!

When you choose to work with the best here at Maximum Potential, you’ll never have an inch of regret of doing so. Whether you need Process Improvement Consulting, Lean Six Sigma Training and Certification, do remember that we’re just a call or an email away!

Contact us and improve your business processes without spending tens of thousands of dollars!

A lot of people are not that inclined in understanding Lean Six Sigma to the extent that they find it unreasonable and unneeded. Most people think of it as a waste and it’s primarily part of the reasons why they careless to take any type of program to learn it deeper and further.

But how and Why is Lean Six Sigma Important? In this post, we, at Maximum Potential, will be detailing why Lean Six Sigma is an important ingredient for the recipe of success for your business processes and how it can be one of the things you can learn easily without spending tens of thousands of dollars for it.

What is Lean Six Sigma?

Before knowing about how it’s important, it’s imperative to know and to learn about it first. Lean Six Sigma is a discipline or a methodology used by tons of companies from all over the world — from big companies, small businesses, and even world-renowned organizations, Lean Six Sigma knows its place.

It is a problem-solving and waste and variation reduction methodology that uses data and statistics to arrive at an accurate and proven result.

What Lean Six Sigma is Used For

So what’s it used for making it an important factor or process? In understanding this, it’s imperative to know that Lean Six Sigma can benefit both individuals (working professionals), as well as organizations with their goals — let’s start with working individuals and professionals.

Benefits of Lean Six Sigma for Individuals

Here are some of the advantages of getting a Lean Six Sigma Certification for working professionals:

• A more competitive salary and compensation
• Better chances of being promoted to a managerial level
• Be trusted by the company to perform crucial and vital tasks

For a regular individual, getting a Lean Six Sigma could mean a higher salary or a chance at promotion. What does it look like for an organization?

Benefits of Lean Six Sigma for Companies and Organizations

For a company, a corporation, or even a public organization, getting Lean Six Sigma assistance and help is relevant and important because of the following reasons:

• Detailed plan or outline of a certain business process
• Reduced costs and expenses
• Fewer business wastes to be produced in the process
• Better customer satisfaction and customer experience
• Higher chances of employee loyalty

As you can see, they have a lot of differences. However, fret not — because we here at Maximum Potential are more than ready to help you with the Lean Six Sigma Training and Certification that you need!

Why is Lean Six Sigma Important? How can it help you? Our team of coaches, instructors, and consultants will help you understand why it’s important and why you need it — it’s something that a regular consultant from a different Lean Six Sigma Consulting and Training firm are not able to do.

We Have the Most Skilled Professionals

Should you feel the need to work with the best and the highest caliber of professionals, working with us here at Maximum Potential would be the most sensible option you can take. With our coaches and professionals having over 150 years of experience combined, it’s hard to miss out on what we are offering.

When you choose us, not only will we help you with the Lean Six Sigma Consulting and Training that you need; other than that, you can also expect us to be there whenever you need us. Maximum Potential is a company that can guarantee a ton of different features and benefits that can be so useful for individuals and for organizations.

The Digital Community

One of the things that clients love about our services is the fact that we have a digital community that we allow our clients to use in order to communicate with other people within the platform. In this forum type of community, students and learners can speak and interact with many different kinds of people — from Yellow Belts, Green Belts, even Black Belts, and Master Black Belts!

Easy and Workable Digital Lean Six Sigma Training and Certification

Believe it or not, we, at Maximum Potential are the company that innovated in having a Lean Six Sigma Yellow Belt and Green Belt Training and Certification via Zoom! Through the development and the continuous improvement of our technology, we have been able to offer all our students the learning and the training they need without ever being required to go out of their safe spaces!

Those are just some of the features and the perks of choosing to work with us, there are a lot more. Contact us through any of the digital channels that we have and we’ll be more than happy to accommodate and to help you with what you need. You can trust us here at Maximum Potential, as we are the go-to company of many businesses and companies in and out of the country!

Many new companies and businesses who are new could hear or could be looking into Lean Six Sigma thinking if it’s still a methodology that can be practiced and exercise for the overall effectiveness and efficiency of their business processes.

Many still ask the age-old question: Is Lean Six Sigma Still Relevant? Can this discipline help me get over the problems I’m having with my business?

On the other end of the rope, there are individuals and working professionals inquiring about the effectiveness and the efficiency of getting a Lean Six Sigma Certification — but is it really still important?

A Brief History of Lean Six Sigma

Both Lean and Six Sigma have been around for decades and they’ve been coined and founded by legendary people in the manufacturing and the production industry. Since the creation of the combination of the two, companies started to use it to improve and develop certain business processes — until now.

If you’ve been wondering about the effectiveness of it, we here at Maximum Potential will make you feel that going for a certification or a consultation would be one of the best and the wisest decisions you’ll do in your career.

The essence of Lean Six Sigma

The question of Lean Six Sigma being Relevant is relative — some people might not be in a position or a job title that they’ll be rewarded for it. At the same time, a company could be small to the extent that they’ll not benefit from using it. However, if looked at a deeper perspective, Lean Six Sigma is a methodology, a discipline that’s not only applicable in the professional world. As a matter of fact, there are people that still use it for the improvement of their personal lives such as:

• Decision-making
• Coming up with resolutions and answers to their questions and problems
• Building relationships
• And the like

Timeless Methodology

Lean Six Sigma is one of the methodologies and disciplines that is timeless — it’s always going to be useful for the individual perusal of people as well as the improvement of businesses and companies’ processes and procedures. To answer the question straightforwardly — yes, Lean Six Sigma is Still Relevant. As a matter of fact, it’s so relevant that companies that treat it essentially substantially reward their professionals respectively depending on their level.

What Companies or Industries Use Lean Six Sigma?

It is a common misbelief that only manufacturing and production companies benefit from Lean Six Sigma. No, as a matter of fact, we here at Maximum Potential have helped and assisted tons of different companies and organizations including:

• LBrands
• Anthem
• Graham Local Schools
• KoneCranes
• The US Air Force
• Abercrombie & Fitch (A&F)
• Procter & Gamble (P&G)
• And Others!

Those are just some of the companies and organizations we’ve helped and conspired with to improve and develop their business processes. If you want to see other companies we’ve worked with, you can send us a message and request for it.

How Relevant is Lean Six Sigma Still?

The Relevance of Lean Six Sigma can be seen in many different ways. In fact, it can be used for multiple reasons and for different problems. The importance of Lean Six Sigma can be felt and seen in a company if they’re:

• Providing excellent customer experience and satisfaction
• Their costs and expenses are reduced
• Their employees are involved and engaged
• Profitability is maximized
• And many more

A lot of organizations and companies have anchored from Lean Six Sigma, making their business processes polished and making it appear close to perfection. Should you have any type of question in everything about Lean Six Sigma, you know where to go!

Work With the Best!

Now that we’ve answered your question about Lean Six Sigma being Still Relevant, who else can you trust for the overall development of your business process improvement and development? Would you entrust the exponential growth of your company to other Lean Six Sigma Consulting and Training companies?

With all the clients and the organizations we’ve fixed, would you still not trust us? There might be other companies that have better outlines, better designs, and better advertising than us — but one thing is for certain, they wouldn’t be able to have the skill that our coaches and instructors have. So if you get stuck with an option, always remember that you’re just one call away from the best and the highest quality Lean Six Sigma Consulting and Training company; you’re just one email or one call away from experiencing high-quality Lean Six Sigma Services.

We have the best rates for the different perks and the features you can get out of our system. We might not have the cheapest, but we can absolutely assure you of the efficiency and the effectiveness of our services.

Being one of the most sought after and the most wanted business development and improvement processes, we all know that the main goals of Lean Six Sigma are to:

• Reduce or totally eradicate waste and problems
• Improve and develop business processes
• Maximize the efforts and the skills that your professionals have
• And many more

Those are only the most common reasons why Lean Six Sigma is taken up — and it’s for the betterment and the efficiency of business processes. There are tons of different tools and resources used in the Lean Six Sigma Improvement Process and among the most used and the favorite is the Fishbone Tool. We here at Maximum Potential are excited to share with you and Describe Lean Six Sigma Fishbone Tool so you’ll be aware of it.

What is the Fishbone Tool?

Also known as the Fishbone Diagram, it’s one of the tools and resources used in Root Cause Analysis (RCA) or the process that pinpoints the base or the foundation of a certain problem. There are a lot more — many just prefer using it especially in problems that have a lot of different possible causes and problems that have simultaneous cases. The Lean Six Sigma Fishbone Tool is as literal as its name — it’s a diagram that takes the shape of a fishbone and it’s used to determine problems that can detail a cause of a certain problem, as well as the effect that it has — and it’s used for a specific hurdle that can be yielded by multiple causes and effects. It’s also known as the Ishikawa Diagram and is used for the “cause-and-effect.”

How We Describe the Lean Six Sigma Fishbone Tool

Describing the Lean Six Sigma Fishbone Tool is not as difficult as you think, as a matter of fact, it’s simple and we highly recommend it to everyone when detailing out and listing out problems.

Process Identification – 1^st Step

The process is simple, we here at Maximum Potential teach it to all our students and learners in the easiest ways we can — we can teach and educate you as if you’re 5! The first step is to identify the process you’re looking to improve.

You can look at any process or business procedure you perform in your company that you want to improve or develop.

Categories – 2^nd Step

Once you find the problem out, the next step is to identify the main categories of a certain process. If you work in the manufacturing section, the categories could be People, Machinery, Methods and Processes, Materials and/or Suppliers, Working Conditions, and so on.

Cause Identification – 3^rd Step

The last but definitely not the last step is to detail and provide the causes that you see based on your company or your business’s performance. Each category should have one cause and under it, detail it to the lowest and the least problem possible.

Going back to the same manufacturing example, under the “People” category, it could be because they’re not trained, they work slow, they start late; under the “Machinery” category, the causes could be improper maintenance of the machines, old machines; under “Processes,” incorrect procedures, inefficient processes — you get the point.

When you finish the diagram, the next thing to do is to analyze it with your consultant (internal or external) to see if what you arrived at is accurate and precise. You can change and revise causes and categories as needed but the point of the Lean Six Sigma Fishbone Tool is for you to be able to visualize the cause-and-effect that you have within your business processes.

Importance of the Fishbone Diagram

The main importance and benefit of the Fishbone Diagram compared to other diagrams is the fact that it highlights each category with subtopics and subcategories below it. Unlike regular diagrams and charts, you might find it harder or more difficult to translate and read data or information; but with the Fishbone Tool, you’ll see it clearly and you’ll be able to see the root cause of certain problems.

Maximum Potential is the expert in helping students, companies, and businesses in creating these types of diagrams and resources that they can use for their perusal. As a company with over 150 years of experience, we’ve always been seen as the best and the most reliable company in the industry because of the material and the essence of what we teach our students and our learners.

In our experience, we never failed any of our clients in helping them reach what they wanted and what they essentially needed. Through the expertise and the overall skill of our consultants, coaches, and instructors, we’ve provided accurate resolutions and precise decisions that helped them in their journey.

If ever you find your business or your company under the same scenario, don’t hesitate to contact us here at Maximum Potential — the best Lean Six Sigma Training and Consulting company in the industry!

What were your first thoughts when you first heard about Lean Six Sigma? Did you think that upon completion, you’ll be receiving nothing? Are your ideas the same as many wherein they thought they’ll never receive something as a form of evidence of completing the program or the course?

The common thought of people is that when they get a Lean Six Sigma Training program, they’ll be left only with skill and some type of certification that means nothing when employers look at it. Well, as a matter of fact, a Lean Six Sigma Certification and Accreditation is the best form of documentation to prove the legitimacy and the effectiveness of the program you have taken — it’s your weapon to serve as proof of what you’ve done!

So does Lean Six Sigma Courses Have Accreditation? – Absolutely! And if you’re not into the traditional method, you can bank on us here at Maximum Potential because we offer Lean Six Sigma Yellow Belt and Green Belt Training and Certification via Zoom!

We’ve developed a system that would be able to accommodate the training and the certification that a certain working professional needs to attend training and to be certified!

Why You Need Lean Six Sigma Certification

It’s true that a certificate is just a piece of document that can mean nothing; it’s also true that the skills that you have are what’s important — but why do you need to have accreditation or certification? Why is it important for you to have Lean Six Sigma Certification and Accreditation?

The Accreditation of Lean Six Sigma is helpful and important for both working individuals and professionals, as well as organizations because it can help impact an individual’s career, at the same time, it can be useful for an organization to build and to improve business processes. We’ll discuss the Accreditation and Certification for both Individuals and Organizations below.

Importance of Lean Six Sigma Accreditation for Working Professionals

Better and Higher Salary

One of the main reasons why individuals and working professionals want to have Lean Six Sigma Certification or Accreditation is for the purpose of them getting and receiving higher and more excellent pay than what they’re getting now.

Because they’ll be more valuable to their company, they’ll be expected to do more and thus, they’ll have a more competitive and a higher salary.

Managerial Positions

One thing that we focus on here at Maximum Potential whenever we train people for Lean Six Sigma is the fact that they’ll have better chances and opportunities in managerial and higher-ranking positions. The Accreditation or the Certification of Lean Six Sigma is one of the things needed in order for a working professional to be promoted.

Through LSS, individuals and working professionals can be assisted and helped through continuous risk assessment and financial management skills, making them more adept and skilled in leading teams and divisions.

You’ll be Helpful and Will Have Value in Different Industries

Wherever you go, if you have Lean Six Sigma Accreditation and Certification, you’ll be more valuable than your competition. That being said, whatever industry you work in, you can secure yourself a position that’s not going to be lower than what you had before. You’ll be able to help a company with their goals; you’ll be able to help them reach success.

Importance of Lean Six Sigma Accreditation for Organizations

Reduced Costs

As part of Lean Six Sigma’s promises, you’ll be able to see a reduced cost in your business’s costs and expenditures. Since you’ll be reducing, and overall, eliminating business wastes, you can expect that you’ll have lower bills.

Higher Productivity

Lean Six Sigma will teach you, as an organization, to utilize all the skills that your employees have. Do you have a fieldworker adept in data collection? Do you have a data collector doing well — even better in sales? You‘ll be able to figure that out and use it for your own benefit.

Boost Clients’ Interest

When you’re Lean Six Sigma-certified, you can get the attention of your clients better than anyone else. Clients know what things they want to spend time with — and it’s a guarantee that they’ll want to spend time working with a company that has experience with Lean Six Sigma.

All of those are just some of the most common reasons why companies and working professionals get Lean Six Sigma Certification and Accreditations — that’s not all. There are many other reasons why and should you be in a situation where you need help with it, you can count on us here at Maximum Potential to help you.

We have a whole lot of other programs that we can offer you and we’ll be more than happy and glad to help you with it. With just one call or email, you’ll be able to get the chance to work with the highest-rated and the most sought Lean Six Sigma Consulting and Training Company in the industry.

The main goal of Lean Six Sigma is to make a business process easier — and it’s not in the same context as you think. If you’re thinking about literally making it “easier,” then you’re wrong. What Lean Six Sigma wants is for the customers to have the best customer experience while they work with you. As a matter of fact, everything goes behind it — the ultimate endpoint of Lean Six Sigma should always be towards the experience and the benefit of the client or the customer.

Here at Maximum Potential, everything you need that revolves around Lean Six Sigma, we’re sure that we’ll be able to give you. Our company has provided exemplary services and assistance to all our clients, both locally and internationally. Whether they needed regular Lean Six Sigma Training and Certification, or the expert Lean Six Sigma Consulting that we offer, we were able to give them.

The Define Phase of Lean Six Sigma

In Lean Six Sigma, knowing what you need and what you want to get is part, if not the most important phase of the improvement process. Two (2) of the most used methodologies and frameworks of LSS is the DMAIC and the DMADV — both of which start with “D” for Define.

From its word alone, define is the phase or the part of the Lean Six Sigma process in which the company needs to determine or “define” what their goals are, as well as what their problems are. Through this definition, how would you describe the Lean Six Sigma Define Phase? Would you see it as something that’s irrelevant that can be skipped? Or is it so necessary that everything would depend on it?

The objective of the Define Phase of Lean Six Sigma

Going with the latter is actually the correct definition of the Define Phase of Lean Six Sigma. The main goal of Define is to summarize and to simplify the improvement or the development of a plan. In fact, the main focus of this would be on the following:

• The specification and the distinction of the problems
• What goals are involved
• Why Lean Six Sigma is needed
• Scope of the project

There would be a lot of suggestions in the Define Phase; there could be intervention from the customers, the business, and in some cases — the intervention and the voicing out of employees. Through these inputs and capabilities, the improvement process would be easier.

Best Way to Describe the Define Phase

For you, what is the Define Phase? What would be the best way to describe it? In the simplest terms, the Define Phase would be the catering of the ideas as well as the things that could contribute to the success of the idea. At Maximum Potential, we’ll help you with the Define Phase as comprehensive as you want it. In fact, we impress our clients even at the start of it through the creation of a blueprint depending on what their requests are.

The reason why we’re deemed as the best and the most efficient Lean Six Sigma Consulting and Training Company is that we are able to provide the following information and elements in the charters that we create:

• The Problem Statement
• Business Case
• Scope of the Project
• Statement of Goals
• Time Plan and Timeframe
• Team and Responsibilities
• Benefits of the Project

Without Define, You Can’t MEASURE

Define is the first action of both DMADV and DMAIC because, without it, a company or a business would not be able to measure the variable needed to be modified and changed. Without the Define process, there wouldn’t be something to measure, there wouldn’t be something to improve and analyze — and there wouldn’t be something to control.

Through the identification or the defining of the problem, as well as the goals, a business would be able to seek a resolution for the problems currently existing under their wing. And with our help here at Maximum Potential, we would impart the best knowledge and best practices that we can so that we can help you produce the highest-caliber and quality of the process you’re looking at. One good way to try to “define the Define Phase of Lean Six Sigma” is that it gives direction to the business improvement or development process. It’s the first step of business process improvement and development and it’s something that would shed light on the path of it.

Maximum Potential’s Strength

The strength that we offer is never in the quantity of the work we have, but the quality of all our products and services. Being the best and the most successful Lean Six Sigma Training and Certification company in the industry, you’ll never feel a shortage of skill — you’ll always find us as the Lean Six Sigma Training and Consulting company that you can always feel confident working with.

Contact us now through any of our channels!

We all know Lean Six Sigma to be a methodology and a discipline that promotes business process improvement and development through an analytical approach using data, statistics, and the like. One of the techniques that can assure clients of the solution they need is through Root Cause Analysis (RCA).

Root Cause Analysis is a technique that provides a long-term solution that is driven towards the root of a problem. Unlike the usual solution to a certain problem, solving it using RCA will allow a certain client to be able to distinguish the reasons why a problem occurred in the first place. Here at Maximum Potential, we’ll help you learn how you can use RCA to solve company problems and to put an end to all of the mishaps you’re experiencing within your company. We’ll discuss everything such as what RCA is, how it’s important, as well as answer the age-old question: what are the tools used for Lean Six Sigma Root Cause Analysis?

Before we get deeper into that, let’s first discuss how RCA is done through an example.

Root Cause Analysis In-Depth Example

In order for you to have a better and a more comprehensible sense of how RCA is done is through an example; here’s one for you:

You’re a convenience store manager and every single day, you get egg deliveries because you sell egg sandwiches in your convenience store. The time you open is 7:00 A.M. and the eggs need to be delivered to you at 6:00 A.M., just in time for the preparation. However, the eggs always arrive at 7:00 A.M., making the early birds ineligible to get the eggs. You get a lot of complaints and negative feedback about it. What do you do?

Through RCA, you’ll be able to determine that:

• The problem is with the delivery; it takes the delivery guys 1 hour to reach your convenience store.
• For the solution, they need to leave at 5:00 A.M. to arrive at your convenience store at 6:00 A.M.

You solved it using a long-term method!

Tools Used for the Lean Six Sigma Root Cause Analysis

So what tools and resources are used for the RCA? What are the techniques and the things that people do to arrive at a conclusion using Root Cause Analysis? To tell you, there are a lot of Lean Six Sigma Root Cause Analysis Tools that are used by various experts and professionals but among the most famous include:

Failure Mode and Effect Analysis

Being considered as the best and the most efficient Lean Six Sigma Practitioner in the industry, we at Maximum Potential will be able to teach you one of the simplest but the most impacting methods — through the Failure Mode and Effect Analysis or the (FMEA).

In this tool, you’ll be determining the faulty and the failing processes so that they are corrected. In addition to that, the FMEA also tackles detecting and reading different numbers of failures, the activities and responsibilities implemented, and the like.

More often than not, the FMEA is done every single time there’s a new process or product generated.

Five (5) Whys Analysis

Probably the most unorthodox and the most unique out of all the tools, the five whys analysis is the technique that would get to the bottom of a specific problem by asking the question “WHY?” five times. Using this technique, you’ll not just be able to understand the problem, you will also trace where it came from — even questions and related queries about it.

This technique can be used to save a new process, even an old process or procedure that has been outdated.

Fishbone Diagram

Do you imagine a fishbone? Well, it’s one of the tools used for Lean Six Sigma Root Cause Analysis and it’s famous because of the fact that it’s used by companies and departments when they need to solve a certain problem with multiple instances and sub-categories.

The main benefit of this tool is that it’ll be able to analyze even a complex system that works and operates simultaneously — even when a series of problems are existing.

The Fault Tree Analysis

Akin to how the fishbone diagram works, the fault tree analysis is also one of the most aged and the most used tools for Lean Six Sigma Root Cause Analysis as it outlines the root cause of a certain problem by listing down the “possible and feasible” causes in the branches with the tree being the main cause or the main problem.

Should you have any type of request as regards assistance and guidance; even questions about what tools are used for Lean Six Sigma Root Cause Analysis, remember that Maximum Potential is just a call away. We are equipped with the best, the most experienced, and the most trustworthy coaches, instructors, and consultants — and we offer the best Lean Six Sigma Curriculum in the industry too! Contact us and we’ll always be prepared to help you out!

You are just one call away from experiencing world-class quality Lean Six Sigma Consulting and Training services!

Attempting to name the top five skills every high school student needs to have upon graduation is a daunting task. Everyone has their own opinion and no one wants to stop at “just five?!” In today’s fast-paced ever-changing world, labeling five that may stand the test of time is difficult. I dive into my research like every high school graduate should know how to do, find credible sources, and determine five I deem appropriate. The conclusions arrived here are mainly from a variety of backgrounds: 1) The Ohio Department of Education (ODE)  2) Recruiters and hiring managers, and 3) A brief look at the Mission and Vision statements of the Top 10 Ranked Schools Districts in Ohio, according to the 2018 State Report Cards. 

Currently, the ODE has adopted a new direction of focusing on the “whole child.” “We felt it was really important to develop the profile…the characteristics and attributes that a graduating senior should have in order to make a successful transition to adulthood,” said ODE board member Linda Haycock of Lima. “We really need to start looking at the student as a whole person and not just as an assessment-taker.” Twelve (a thirteenth in discussion) attributes were determined and the “Model Profile of a Future Graduate” was created as part of the strategic plan. Other ODE members are working to categorize goals into four “domains” to guide discussions moving forward and to track progress. This article will have references to the ODE attributes and domains. Found to be the top five skills every graduate should possess are:

1.Problem Solving/Critical Thinking

This skill is also important enough to be one of the ODE’s four domains. The two skills can be addressed separately or together, but most often a great problem solver is also a great critical thinker. There are two general features to any problem: a solution and an obstacle. Someone who thinks critically will be able to work through the obstacle methodically in order to solve the problem.  Perhaps that is why employers rate problem-solving skills so highly. Problem-solving and its core ingredients, such as critical thinking, are relevant to virtually any job role. Writer Lewis Ashman states, “No matter the sector, industry, or job function, challenges and problems that you need to solve will occur regularly, and will often be the measure of your success in the role.” Educators have a very difficult task as they are preparing students for jobs and careers that do not even exist yet! With the world changing as fast as it is, critical thinking and problem-solving are considered to be the key skills for the future. Consider how many positions have become remote today as to just twenty years ago. Workers need to be prepared to work independently, think critically for themselves and problem solve as managers are not always on-site to supervise. Being able to self-manage has always been important for life success; now it is becoming even more important to meet the needs of the future workplace. Problem-solving is so important that ODE placed Lean Six Sigma Yellow Belt (3 points) and Green Belt (6 points) in every Industry Recognized Career Pathway available for graduation. 

2. Foundational Knowledge and Skills

Problem-solving and foundational knowledge and skills are the first two attributes listed in the referenced ODE related article. Foundational skills are a must and are also an ODE domain. We still need to teach the students the basics – reading and mathematics and a host of other subjects. That list is constantly contracting and expanding as debates over skills such as shop and sewing are as important as technology and coding. These additional courses are what the ODE defines as the “Well-Rounded” domain. The exact right blend will always be debated, but the fact that Ohio’s Each Child, Our Future initiative with its $8 million in grant funding is currently in the expansion phase of opening up a variety of career options to all students, is exciting for Ohio’s students.

3. Leadership

Leadership was mentioned in the Mission and/or Vision statements of three of the top five ranked schools in Ohio: Indian Hill (#3), Marion (#4), and Madeira(#5). Leadership definitions vary, but they generally define someone that a school district would be proud to claim: confident, responsible, positive, collaborative, and possessing integrity.  All of those characteristics define the fourth domain of the ODE: addressing the social-emotional aspect of our students. Not every graduate needs to be a leader, but don’t we want every graduate to feel confident in themselves, take responsibility for their actions, have a positive outlook on life, be able to work well with others personally and professionally, and have the integrity of Abraham Lincoln? Guidance counselors would agree that positive self-esteem in a high school student serves them well.

4. Citizenship & Global/Cultural Issues

“Culturally aware” is the thirteenth attribute in the discussion phase at the ODE and is a topic often grouped with citizenship. Many of Ohio’s top ten ranked schools had a variation of this skill in their missions/visions, including Solon and Ottawa Hills, #1 and #2, respectively. Oakwood City School District (#7) states that they “…educate students to become ethical decision-makers … and contribute to the greater good of the world.” Today’s world is much different than the world we all grew up in, regardless of our age. With technological advancements, talking to someone on the other side of the world is at our fingertips. It is important to be not only civic-minded of our own country but to understand and respect those values and beliefs of other countries. Anne Arundel County Public Schools in Annapolis, Maryland, piloted a high school course in 2017 titled Global Community Citizenship. Leading tenets of the course were inclusion, empathy, and acceptance with the goal of developing students as thoughtful citizens and changemakers. It has currently been expanded into two courses.

5. Communication

“Communication is the key to success” is a common phrase, and it too was common among the top-ranked schools, the ODE attributes, and is actually integrated into just about everything we do in life. According to a survey released in August of 2018, “Executive and hiring managers said good oral communication is the skill they want most from job candidates.” Whether graduates are interviewing for that first big job, conversing with a client, delivering a presentation, or styling hair, good verbal communication skills are a must in just about every position. This involves a multitude of considerations from planning visuals for your target audience to voice, speed, gestures that will all be most beneficial in accomplishing your goals. Good oral communication involves the aspect of being an interactive listener as well.

Graduates will also need strong communication skills in the written form. Current graduates may one day be writing assembly instructions for IKEA, construction proposals, proposals for grant money, or SOAP formatted notes in an electronic medical record. Monique Felder of Nashville, Tennessee’s Literacy Program told Education Week that “Being able to communicate clearly (in speech), to a variety of audiences, is the 21st-century demand on workers, and our students need to be ready.”

How these skills compare to the top five skills taught in the thirteen original colonies are interesting. The commonly accepted list of the 1700s includes a list of five subjects: reading, writing, arithmetic (the three “R’s”), history and geography. Much of that was taught by rote memorization and flat chalkboards in a one-room schoolhouse, a scene a bit different from today. The top five skills chosen here in 2020 include problem-solving and critical thinking skills, foundational skills such as reading and math, leadership characteristics, a sense of global/cultural citizenship, and the ability to communicate well. It looks like we still have the basics covered; however, the 21st-century education scene does appear a bit rounder.

References

1. acer for education, “Why are critical thinking and problem solving essential in today’s education?” 2018, https://eu-acerforeducation.acer.com/learning-skills/why-are-critical-thinking-and-problem-solving-essentialin-todays-education/.
2. Anne Arundel County Public Schools, 2017, https://www.aacps.org/site/handlers/filedownload.ashx?moduleinstanceid=16747&dataid=33596&FileName=faqs2.pdf.
3. Lewis Ashman, “Why Problem solving skills are so important for your career,” 2019, https://graduateland.com/article/problem-solving-skills.
4. Catherine Gewertz, “Speaking Skills Top Employer Wish Lists. But Schools Don’t Teach Them,” Education Weekly,  Vol. 38, Issue 06, 2020, pp. S7,s8,s9, https://www.edweek.org/ew/articles/2018/09/26/speaking-skills-top-employer-wish-lists-but.html
5. Patrick O’Donnell, “What attributes should a high school graduate have? It’s not just the “three R’s anymore,” The Plain Dealer, 2018, https://www.cleveland.com/metro/2018/01/what_attributes_should_a_high_1.html.

Further detail on the footnotes and references can be supplied upon request.

By:

Lauri King, Maximum Potential

Seth Hummel, Maximum Potential

Lean Six Sigma is a comprehensive methodology that addresses problems through the use of data, statistics, reliable history, as well as the certain behavior of a business or a company. One of the tools and the strategies used in the process is SIPOC, short for (S) – Suppliers; (I) – Inputs; (P) – Process; (O) – Outputs; and (C) – Customers.

This tool is responsible for the organization and the easy distinction of suppliers from clients and customers as well as the needs of a company from both ends. Have you heard of this tool? Do you need a professional that can help you in understanding it more and deeper? Do you need a professional to help you Describe the SIPOC Process in Lean Six Sigma? Should you need that, you can count on us here at Maximum Potential, the Lean Six Sigma Consulting and Certification company considered by dozens of companies, businesses, and organizations as the best and the most trusted company.

Defining the SIPOC Process

Lean Six Sigma is all about process mapping; it’s technically part of the steps and the principles of Lean Six Sigma. The SIPOC diagram is one form of process mapping and it’s mostly utilized to define a certain task, putting the goal of a project as well as the steps on how it’s going to be done and accomplished.

• Supplier – The supplier is the one to provide the inputs in the business process;
• Input – This is what the supplier would be providing a business; it could be anything from information, resources, tools, systems, etc. to assist in completing a process;
• Process – The process is what would make inputs into outputs through a series of steps;
• Outputs – The outputs are the products and/or the services that are the result of the process; and
• Customer – People and companies who are the receivers of the

Importance of the SIPOC Process

You might see the SIPOC process as a simple diagram or a simple process map but it actually has relevance to it. When you work with us here at Maximum Potential, you will definitely see and be able to Describe the SIPOC Process in Lean Six Sigma better and more effectively. If you’re an observer, you might be asking, where does the SIPOC diagram fall within the DMAIC or the DMADV method? Is it in the last part? Is it in the middle part? Or is it finalized in the latter part of the framework?

With all technicality, the SIPOC process falls under and is duly completed in the “Define” phase. This is because of the fact that it studies how a certain product, output, or service is completed and is given; it needs to be studied and distinguished early on in the process. Here are some of the most important factors of the SIPOC process:

Easy Tool

Out of all the many tools that can be used in Lean Six Sigma, the SIPOC process or diagram is considered as the easiest and the most sought after. It’s detailed and at the same time, it’s easy to learn and to navigate.

Fast and Accurate Data

Because it involves the comprehensive part of the elements in a business process, it can guarantee to yield accurate data fast and efficiently. Moreover, there’ll be little-to-no errors because all data and information would be coming from the company based on the company’s history and detail.

Everything is Considered

Nothing’s left out in the SIPOC process; in fact, one of the reasons why many companies and businesses look into finding out and learning about the SIPOC diagram is because of its complexity and comprehensiveness.

From the roots of the process or the supplier, following the process — and then the output, everything is looked at, considered, and studied carefully and thoroughly.

Herewith us at Maximum Potential, whether you want to be taught and trained in the SIPOC process, or if you want to be trained and certified, you can count on us the same way other companies, businesses, and organizations have.

Our Reputation

We’ve helped and assisted a whole wide range of well-renowned companies and establishments both locally and internationally as regards the education and the training for the understanding of the entire SIPOC Process for Lean Six Sigma. You can bank on us and you can be given the assurance that we’ll never fail you!

We always have gone over and beyond the expectations of our clients and you can count on our skill and our overall excellence! Maximum Potential is the company that can enable your company’s maximum and fullest potential through the use of technology.

Dial us or send us an email and we’ll be more than happy to help you with whatever you need! Experience high-quality training and certification when you decide to work with the best and the most trusted Lean Six Sigma Training Institution in the industry!